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Customer Support
Layanan Pengaduan Konsumen, PT DKSH Indonesia,

(Business Unit Performance Materials, Sales Support Team)

Address

Gedung AIA Central, Level 39, Jl. Jend. Sudirman Kav. 48A, Jakarta Selatan, Indonesia

+62 21 2988 8557

[email protected]

Direktorat Jenderal Perlindungan Konsumen dan Tertib Niaga Kementerian Perdagangan Republik Indonesia
0853 1111 1010

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ACNACIDOL BG
ACNACIDOL BG is a unique active ingredient aimed at re-establishing the physiological balance in acne-prone skin. It...Show More
ACNACIDOL BG is a unique active ingredient aimed at re-establishing the physiological balance in acne-prone skin. It is composed of 10-hydroxydecanoic acid (10-HDA), sebacic acid and decanediol. The target molecule of Acnacidol™ BG, 10-HDA, is a synthetic bio-mimetic version of a hydroxyl acid naturally present in Royal Jelly. During clinical studies, Acnacidol™ BG provided excellent results for seboregulation. Additional in-vitro tests on Propionibacteriumacnes demonstrated excellent anti-bacterial activityShow Less
Physical form: Liquid
Function: Active
Application: Skin Care, Baby Care, Color Care
ANTARON™ SOJA
ANTARON™ SOJA by Ashland is a high-quality, nature-derived, biodegradable film former for water resistance and SPF b...Show More
ANTARON™ SOJA by Ashland is a high-quality, nature-derived, biodegradable film former for water resistance and SPF boosting that provides superior performance in personal care and cosmetic applications. ANTARON™ SOJA is an exceptional emulsifier and thickener, making it ideal for creating stable and consistent creams, lotions, gels, and other products. With its non-ionic and non-toxic properties, ANTARON™ SOJA is safe and gentle for use on all skin types. Additionally, this ingredient is environmentally friendly and is made from sustainable sourced, making it an excellent choice for eco-conscious consumers. Whether you are looking to create natural, nourishing personal care products or seeking a high-performing emulsifier for your cosmetic applications, ANTARON™ SOJA by Ashland is an excellent choice.Show Less
Physical form: Liquid
Function: Film Former
Application: Color Care, Skin Care, Sun Care
EFFISIN™ PG NATURAL MULTIFUNCTIONAL
EFFISIN™ PG NATURAL MULTIFUNCTIONAL COSMOS approved Pentylene Glycol from 100% natural origin, a multifunctional ing...Show More
EFFISIN™ PG NATURAL MULTIFUNCTIONAL COSMOS approved Pentylene Glycol from 100% natural origin, a multifunctional ingredient with an excellent safety profile, widely used as a booster for active ingredients such as antimicrobial substances. Solvent also acting as a great skin moisturizer.Show Less
Physical form: Liquid
Function: Humectant, Preservative Booster, Active
Application: Soap & Bath, Fragrance, Hair Care, Skin Care
EUXYL™ K 830 PRESERVATIVE

EUXYL™ K 830 PRESERVATIVE is a mix of aromatic alcohol and glycol. It has a strong fungicidal effect and performs...Show More

EUXYL™ K 830 PRESERVATIVE is a mix of aromatic alcohol and glycol. It has a strong fungicidal effect and performs well in challenging formulations. It is stable to hydrolysis, temperature and pH. It is not compatible with anionic substances. The blend is based on Phenoxyethanol combined with the Octenidine – Efficacy System. The addition of Octenidine significantly reduces the interfacial tension at the cell membrane of microorganisms. Effective pH <12 Max temperature 120ºC.

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Physical form: Liquid
Function: Preservative
Application: Color Care, Hair Care, Skin Care, Sun Care, Soap & Bath, Spa & Wellness, Baby Care
EUXYL™ PE 9010 PRESERVATIVE

EUXYL™ PE 9010 PRESERVATIVE is a mix of aromatic alcohol and glycerin derivate. It has strong broad spectrum effi...Show More

EUXYL™ PE 9010 PRESERVATIVE is a mix of aromatic alcohol and glycerin derivate. It has strong broad spectrum efficacy, ideal for transparent gels. It is soluble in water. High concentration of ethoxylated surfactants reduce efficacy. Effective pH <12 Max temperature 120°C.

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Physical form: Liquid
Function: Preservative
Application: Baby Care, Color Care, Hair Care, Skin Care, Sun Care, Spa & Wellness
FIBERHANCE BM
FIBERHANCE BM solution by Ashland acts as a repairing and strengthening agent. It is a molecule designed to penetrat...Show More
FIBERHANCE BM solution by Ashland acts as a repairing and strengthening agent. It is a molecule designed to penetrate the hair fiber and provide superior strengthening in hair care products by using cost-effective technology. It is based on glucoside chemistry to make hair appear more alluring. It creates new ionic and hydrogen bonds inside hair fibers, to strengthen with each wash and give back natural manageability. It is compatible with color treatment systems to strengthen hair during and after coloring, and to repair hair fibers that have been damaged by chemical treatments. It helps to strengthen all hair types, including Caucasian, Asian and African American.Show Less
Physical form: Liquid
Function: Conditioner
Application: Hair Care
LUBRAJEL II XD

LUBRAJEL II XD (consisting of Glycerin, Aqua, Glyceryl Polyacrylate, Methylparaben, Propylparaben) is a thickener...Show More

LUBRAJEL II XD (consisting of Glycerin, Aqua, Glyceryl Polyacrylate, Methylparaben, Propylparaben) is a thickener based on glyceryl polyacrylate and glycerin. It is a high efficiency clathrate gel that delivers thickening, moisturization, emolliency and suspension to clear gel products and emulsions including oil-in water, water-in-oil, multiple emulsions and macro emulsions. Because of its wide range of performance benefits, Lubrajel™ II XD can be used to formulate almost any type of skin care product.

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Physical form: Gel
Application: Skin Care
LUBRAJEL II XD PF
Lubrajel™ II XD PF is a preservative-free thickener based on glyceryl polyacrylate and glycerin. It is a high effici...Show More
Lubrajel™ II XD PF is a preservative-free thickener based on glyceryl polyacrylate and glycerin. It is a high efficiency thickening, moisturising and suspension agent. Because of its wide range of performance benefits, Lubrajel™ II XD PF can be used to formulate almost any type of skin care product. Lubrajel™ II XD PF can also be used in hair care applications especially in styling gels as it is ethanol tolerant.Show Less
Physical form: Gel
Function: Rheology Modifier, Skin Sensory Additive
Application: Skin Care
LUBRAJEL OIL PF
Lubrajel™ Oil PF Hydrogel is a multi-functional, preservative-free moisturizer that enhances consumer sensory experi...Show More
Lubrajel™ Oil PF Hydrogel is a multi-functional, preservative-free moisturizer that enhances consumer sensory experience. The unique, optimized polymer composition delivers performance benefits from a variety of product formats.Show Less
Physical form: Gel
Function: Skin Sensory Additive
Application: Skin Care
NATRATHIX BIO CELLULOSE
NATRATHIX BIO CELLULOSE is a natural-derived, non-GMO and biodegradable thickener and emulsion stabiliser for skin a...Show More
NATRATHIX BIO CELLULOSE is a natural-derived, non-GMO and biodegradable thickener and emulsion stabiliser for skin and sun care applications from Ashland. Natrathix Bio Cellulose is different than traditional cellulose gum in its ability to deliver viscosity and in another important way: suspension capability! Compared to most common natural options, Natrathix Bio cellulose delivers a pleasant, desirable skin feel adn improved texture, offering an alternative to carbomers for a range of end product formulations.Show Less
Physical form: Powder
Function: Emulsifier
Application: Sun Care, Skin Care
N-DURHANCE AA2000 CONDITIONING AGENT

N-DURHANCE AA2000 CONDITIONING AGENT A highly charged cationic copolymer of acrylamido-N-propyltrimethylammonium ...Show More

N-DURHANCE AA2000 CONDITIONING AGENT A highly charged cationic copolymer of acrylamido-N-propyltrimethylammonium chloride/ acrylamide.

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Physical form: Liquid
Function: Conditioner
Application: Hair Care
OPTIPHEN™ OD MULTIFUNCTIONAL

OPTIPHEN™ OD MULTIFUNCTIONAL is a global multifunctional additive. The 1,2-alkanediol can be combined with very l...Show More

OPTIPHEN™ OD MULTIFUNCTIONAL is a global multifunctional additive. The 1,2-alkanediol can be combined with very low doses of preservatives to effectively preserve personal care formulations acting as potentiator. Based on 1,2-octanediol it can be used in a variety of cosmetic formulations. optiphen™ od multifunctional is well known and widely used in personal care applications due to its balanced way of boosting preservative activity and imparting emolliancy while being effective over a very wide pH range.

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Physical form: Liquid
Function: Preservative, Preservative Booster
PERFECTYL™ BIOFUNCTIONAL

Perfectyl™ biofunctionaluses fresh & living chamomile flowers and leaves, Zeta Fraction™ technology and A.I t...Show More

Perfectyl™ biofunctionaluses fresh & living chamomile flowers and leaves, Zeta Fraction™ technology and A.I to reveal a pure, patented extract with a naturally GABA1 -rich composition. Tested in vitro and in vivo on all skin ethnicities (Asian, Caucasian, African)

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Physical form: Liquid
Function: Active
Application: Skin Care
PHYTEQ™ RASPBERRY-N MULTIFUNCTIONAL

​PHYTEQ™ RASPBERRY-N is a nature identical preservative booster for the cosmetic industry. Globally approved and ...Show More

​PHYTEQ™ RASPBERRY-N is a nature identical preservative booster for the cosmetic industry. Globally approved and readily biodegradable, Phyteq Raspberry-N can effectively protect cosmetics against spoilage with the additional skin benefits of offering strong antioxidant properties. Phyteq Raspberry-N can be widely used in skin care products, rinse-off formulations and oral care.

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Physical form: Liquid
Function: Preservative Booster, Antioxidant
Application: Sun Care, Oral Care, Skin Care, Hair Care, Color Care
sensidin™ do skin multifunctional
sensidin™ do skin multifunctional is a combination of ethylhexylglycerin with the antimicrobial properties of octeni...Show More
sensidin™ do skin multifunctional is a combination of ethylhexylglycerin with the antimicrobial properties of octenidine HCl. It is effective against odour-causing bacteria, providing deodorant protection for 24h. It is highly effective at very low content and an excellent triclosan replacement. It is incompatible with anionic substances. Effective pH <12 Max temperature 120ºC.Show Less
Physical form: Liquid
Function: AP/Deo Active
Application: Soap & Bath, Skin Care
Sensidin™ Pure Skin Multifunctional
Sensidin™ pure skin multifunctional is a deo active with powerful (48h protection) and fast-acting efficacy against ...Show More
Sensidin™ pure skin multifunctional is a deo active with powerful (48h protection) and fast-acting efficacy against odor-causing bacteria while respecting the microbiome.Show Less
Physical form: Liquid
Function: AP/Deo Active, Active
Application: Soap & Bath, Skin Care
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